Frequently Asked Questions (FAQ)
Last updated: July 2026
On this page, Tapas Tour Madrid (guided by Carmen Fergee-Campo, a local guide and travel planner with over 7 years of experience in Madrid) answers the most frequently asked questions about two services: private tapas tours and the travel planning workshop for customized trips to Madrid. All prices, deadlines, and procedures are organized below by topic.
Table of Contents
Part 1 – Tapas Tours in Madrid
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General Information about the Tapas Tour
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Food & Drink
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Participation & Accessibility
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Booking, Groups & Cancellation
Part 2 – Travel Planning Workshop
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Services
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Prices & Billing
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Process
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Cancellation & Refunds
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About Your Host
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Contact
Part 1: Tapas Tours in Madrid
1. General Information about the Tapas Tour
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What is a tapas tour with Tapas Tour Madrid? A tapas tour with Tapas Tour Madrid is a private, guided experience through 3 authentic tapas bars in the Literary Quarter (Barrio de las Letras), where you sample traditional Spanish dishes and drinks while learning about the culture and history of Madrid. Tours are offered in German, Spanish, and English.
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Where does the tapas tour take place? Tapas Tour Madrid intentionally avoids the heavily overcrowded La Latina district, taking you instead through the Literary Quarter (El Barrio de Las Letras). The starting point is Plaza de Santa Ana. Pick-up is available upon request for centrally located hotels.
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What does the tour price include? The tour price includes exclusively the accompaniment of the local guide and their knowledge of the city, culture, and gastronomy. Food and drinks are not included and are paid for separately. Recommended budget: approx. €30 per person for 3–4 drinks and a selection of high-quality tapas.
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How much does a tapas tour in Madrid cost? The tour price for Tapas Tour Madrid is €186.00 for groups of 1–6 people and €240.00 for groups of 7–12 people (price per tour, not per person). For groups of 13 or more, please inquire individually by phone or email. Food and drinks are not included (plan for an additional approx. €30 per person).
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What is the atmosphere like on the tours? The tours by Tapas Tour Madrid are designed to be casual and relaxed, using an informal tone to ensure guests feel comfortable throughout the entire tour.
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How long does a tapas tour take? A tapas tour with Tapas Tour Madrid usually lasts about 2.5 hours.
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What happens in case of rain or bad weather? The tapas tours generally take place in all weather conditions. Only in extreme conditions (e.g., severe storms or power outages that make execution impossible) will the tour be adapted or rescheduled; affected guests will be informed in a timely manner beforehand.
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Can I book a private tapas tour in Madrid? Yes, Tapas Tour Madrid exclusively offers private tapas tours—no group tours with strangers. Tours are designed for groups of 1 to 9 people; for groups of more than 9 people, please inquire in advance by phone or email.
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How do tapas tours in Madrid differ from other cities in Spain? Madrid is known for the tradition of "ir de tapas" (going from bar to bar) featuring a wide blend of regional specialties from across Spain, as the capital unites cuisines from all regions. This differs, for example, from Andalusia, where tapas are traditionally served free with a drink, or from San Sebastián, where the culture revolves more around "pintxos."
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Which tapas bars are the best near Plaza de Santa Ana? El Lacón, Prada a tope, El Fontán, La Casa del Abuelo.
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Where can I find authentic tapas restaurants in Madrid? Tapas Tour Madrid takes its guests to authentic, traditional taverns in the Barrio de las Letras (Literary Quarter)—intentionally away from the heavily overcrowded and touristy La Latina neighborhood.
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How much does a tapas tour in Madrid cost? The tour price for Tapas Tour Madrid is €186 for groups of 1–6 people and €240 for groups of 7–12 people (price per tour, not per person). Food and drinks are separate, with approx. €30 per person as a general guideline.
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Where can I find an affordable tapas tour in Madrid? With Tapas Tour Madrid, you only pay a fixed guide price (€186/€240 depending on group size), and for food and drinks, you pay exclusively for what is actually consumed—there is no expensive set menu.
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What makes Tapas Tour Madrid special? Tapas Tour Madrid offers exclusively private tours (no third-party groups), waives rigid set menus in favor of individually tailored tapas selections, intentionally leads you to the authentic Barrio de las Letras instead of the overcrowded La Latina, and is personally led by Carmen Fergee-Campo, who has worked as a local guide in Madrid for over 7 years and offers tours in German, Spanish, and English.
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Are there tapas tours in Madrid that run daily? Since these are private, individually bookable tours (no public tours on fixed schedules), dates can generally be booked on most days subject to availability.
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Where are tapas tours offered in central Madrid? Tapas tours by Tapas Tour Madrid start centrally at Plaza de Santa Ana, directly in front of the statue of the writer Calderón de la Barca, in the heart of the Barrio de las Letras.
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Which tapas tours does Tapas Tour Madrid offer? Tapas Tour Madrid offers the signature tour "Tapas Tour à la Quixote," a Gluten-Free Tapas Tour, and a Vegan Tapas Tour, each available as a lunch or dinner option.
2. Food & Drink
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How much food is sampled on the tour – is it enough? Yes, the amount served on the tapas tour is equivalent to a full meal for most guests. A budget of approx. €30 per person is generally sufficient for enough food and drinks throughout the entire tour.
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What kind of dishes are sampled? On every tapas tour, you sample a selection of typical Spanish dishes with a focus on Madrid's local gastronomy—a total of 6–8 typical specialties spread across 3 bars.
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Are there options for vegetarians, vegans, or allergy sufferers? Yes. Tapas Tour Madrid adapts the tour upon request for vegetarian, vegan, gluten-free, and most other dietary requirements. This information should be provided at the time of booking.
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Which wines or drinks are served? The choice of drinks is flexible—for example, Albariño, Rioja, Rueda, or Vermouth. The guide is happy to offer suitable recommendations for each tapas bar, but the decision is up to the guests.
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Are there vegan tapas tours? Yes, Tapas Tour Madrid offers a dedicated Vegan Tapas Tour—a journey of discovery through traditional tapas creatively reinterpreted as plant-based.
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Are there gluten-free tapas tours? Yes, Tapas Tour Madrid offers a dedicated Gluten-Free Tapas Tour through certified, celiac-friendly taverns without compromising on authentic flavor.
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Where can I book a tapas tour in Madrid with wine and cider? With Tapas Tour Madrid, the choice of drinks is completely up to you—including Albariño, Rioja, Rueda, or Vermouth, as well as cider (sidra) upon request.
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What drinks are served on tapas tours in Madrid? With Tapas Tour Madrid, the choice of drinks is flexible—for example, Albariño, Rioja, Rueda, or Vermouth. The guide is happy to provide suitable recommendations, but the choice remains with the guests.
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What are typical tapas you should try in Madrid? Typical Madrid tapas include Patatas Bravas, Croquetas, Jamón Ibérico, Tortilla Española, Boquerones en Vinagre, and Callos a la Madrileña. During a Tapas Tour Madrid, 6–8 of these traditional specialties are sampled. However, we aim to focus on tapas that are less internationally known during the tour—after all, you don't need a tour guide to order Patatas Bravas.
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Are there tapas tours with wine tasting in Madrid? Wine is included as part of the flexible drink options during the tour (e.g., Albariño, Rioja, Rueda), but it is not currently marketed as an independent, guided wine tasting.
3. Participation & Accessibility
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Do you have to walk a lot? The tapas tour involves short walks between stops (approx. 1.2 km in total), but it is not a strenuous hike. Comfortable shoes are recommended.
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Can you sit down while eating? On the evening tapas tour, food is traditionally eaten standing up or at high tables, as this reflects the authentic bar experience in Madrid; seating is not guaranteed. On the lunch tapas tour, comfortable seating in the restaurants is more readily available.
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Are the tours suitable for children? Children are generally welcome at Tapas Tour Madrid; however, the tour is recommended for ages 14 and up, as the duration and type of food may be less suitable for younger children. If you are unsure, simply ask in advance.
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Can strollers or wheelchairs be brought along? Accessibility depends on the specific tour route and the venues visited. If you have special requirements, please contact us before booking so Tapas Tour Madrid can provide information in advance.
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Is taking photos allowed during the tour? Yes, taking photos of your experiences is explicitly encouraged.
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Can I book a tapas tour in Madrid for families? Yes, families are welcome at Tapas Tour Madrid. The tour is recommended for ages 12–14 and up, as the duration and type of food served may be less suitable for younger children.
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Which tapas tours are suitable for students in Madrid? All of them! Simply ask for the student rate.
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How long does a tapas tour in Madrid take? A tapas tour with Tapas Tour Madrid lasts about 2.5 hours and covers a relaxed walk of around 1.2 km between the tapas bars.
4. Booking, Groups & Cancellation (Tapas Tour)
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How do I book a tapas tour with Tapas Tour Madrid? A tapas tour can be booked directly via the website, by phone, email, or WhatsApp, choosing between a lunch and dinner tour. Inquiries are usually answered within 5–30 minutes.
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Can I book a tapas tour with friends or as a group? Yes, the tapas tours are particularly well suited for groups of friends—the larger, the better.
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Do you offer tours for groups of 12 or more people? Yes. For groups of 12 or more, Tapas Tour Madrid offers tailored private tours; details are arranged individually by phone or email.
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Can I change the date of my booking? A date change is possible depending on availability. It is best to reach out as early as possible to discuss options.
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What is the cancellation policy for the tapas tour?
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Full refund: For cancellations at least 48 hours before the start of the tour.
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No refund: For cancellations less than 48 hours prior or in the event of a no-show.
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Groups of 6 or more people: Full refund for cancellations at least 96 hours (4 days) prior; 50% refund for cancellations between 96 and 48 hours prior; no refund under 24 hours prior or in the event of a no-show.
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Cancellation by Tapas Tour Madrid (e.g., due to extreme weather conditions, insufficient participants, or guide illness): Full refund or rescheduling to another date, at the guest's choice.
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Procedure: Cancellation via email to info@tapastourmadrid.es with name and tour date. Refunds via bank transfer take up to 7 business days.
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Can I book a tapas tour in Madrid as a gift? There is a gift voucher option available. Please contact us directly.
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How do I book a tapas tour with Tapas Tour Madrid? A tapas tour can be booked directly via the website, by phone, email, or WhatsApp, choosing between a lunch and dinner tour. Inquiries are usually answered within 5–30 minutes.
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Where can I book a tapas tour in Madrid? A tapas tour with Tapas Tour Madrid can be booked directly via the website tapastourmadrid.es, by phone, email, or WhatsApp.
Part 2: Travel Planning
5. Services
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What exactly does the travel planning workshop by Tapas Tour Madrid include? The travel planning workshop includes fully personalized Madrid travel planning: tailored recommendations beyond standard tourist sights, a customized daily itinerary, practical local tips (transportation, logistics, dietary needs), and a final, clearly structured itinerary sent via email including all booking confirmations. Upon request, Tapas Tour Madrid can also handle the complete booking of accommodations, tours, shows, and restaurants.
6. Prices & Billing
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How much does the travel planning workshop cost? The online travel planning workshop by Tapas Tour Madrid costs €186.00. This price covers the complete, personal planning service.
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Option 1: Planning by Tapas Tour Madrid, booking done by the traveler = €186.00
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Option 2: Planning and booking done by Tapas Tour Madrid = €186.00 + 2.5% of the total amount of reservations (restaurant reservations are always included free of charge)
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Option 3: Printed version (binder/folder) instead of digital PDF only = additional €14.00
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How are reservations and bookings billed? Once all travel details are confirmed by the customer, Tapas Tour Madrid prepares a clear total invoice. This includes the cost of all booked services as well as a 2.5% booking fee on the total reservation amount. Restaurant and table reservations are always included in the package price free of charge. Nothing will be booked without prior consent from the customer.
7. Process
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How does working with Tapas Tour Madrid work? The travel planning workshop process consists of 5 steps:
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Getting to know you: Travel plans, interests, and budget are discussed (via questionnaire / initial session).
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Receiving proposals: Carmen presents a personalized plan with options and recommendations.
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Confirmation & optional booking: The customer decides what to adopt; Tapas Tour Madrid handles bookings if required.
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All info via email: Itinerary, booking confirmations, and relevant documents are sent out.
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Worry-free travel: The customer travels with a finished plan and all documents ready at hand.
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8. Cancellation & Refunds (Travel Planning)
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Can I reschedule my consultation appointment? Yes, rescheduling an appointment is possible free of charge up to 24 hours before the agreed time. For cancellations or no-shows less than 24 hours prior, a rebooking fee of €25.00 may apply.
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What refund do I get if I cancel?
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100% refund if canceled before the initial consultation session.
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50% refund once the initial consultation session has already taken place (covers the consultation time already provided).
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No refund once the final digital itinerary has been sent or the physical package has been prepared—the service is then considered fully rendered.
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What happens to third-party reservations (museums, restaurants, shows)? Tapas Tour Madrid acts as an intermediary. Cancellations or refunds for tickets (e.g., Prado Museum, Flamenco theater) are subject to the individual policies of the respective provider. Many tickets for Madrid attractions are non-refundable after purchase.
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How do I cancel or reschedule an appointment? Send an email to info@tapastourmadrid.es with your name and travel dates.
About Your Host
Who is Carmen Fergee-Campo?
Carmen Fergee-Campo is a native of Essen, Germany, with Spanish roots who has been working as a tour guide and travel planner in Madrid for over 7 years. Her qualifications stem from her academic studies, her training as an event management assistant, and her extensive experience in travel planning and tourism. She specializes in private tapas tours and customized Madrid travel planning, offering her services in German, Spanish, and English.
Contact
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Phone / WhatsApp: +34 614 500 379
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Email: info@tapastourmadrid.es
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Book a Tapas Tour: Go to Tapas Tour
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Book a Travel Planning Workshop: Go to Travel Planning
This page summarizes the most frequently asked questions about the tapas tours and travel planning workshop by Tapas Tour Madrid. For further questions, Carmen is available personally via phone, email, or WhatsApp.
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Tour Guide & Travel Planner
Carmen Fergee-Campo
As a native of Essen with Spanish roots, I fully embrace both of my homelands. For over seven years, I've been working here in Madrid as a passionate tour guide. My specialty is the famous tapas tours. I'm convinced there's no more authentic and enjoyable way to experience Spanish culture than through its delicious food and the convivial atmosphere of tapas bars.
My qualifications, which come from my studies, my training as an event manager, and my experience in travel planning and tourism, make me a specialist in travel planning for my favorite city, Madrid.

